Once an order is place, we are generally unable to change or cancel your order. The order is automatically processed as soon as you press "Place Order." You may contact us if you wish to make a change. However, due to the above, we cannot guarantee your order will be changed. If you need to change/exchange or return an item that you ordered in error, please return it to us as soon as you receive it. If you want to add an item to a recently placed order, please place a new order. For wholesale and distributor inquiries, please email [email protected]
Payment & Pricing
Payment: Smissvape.com accepts Discover, Visa, PayPal, and MasterCard payments. Pricing: Except where noted otherwise, the prices displayed for smissvape.com products represent the full retail price listed on the product itself. We cannot confirm the full price of any item until you complete the online order form as this will resolve the issues of relevant taxes and shipping and handling as and where applicable. Be aware that your credit card is not billed until after your order has entered the shipping process.
Orders can be viewed by creating an account with SmissVape.com. Create an account by clicking My Account and proceed to click Create an Account. Once an account has been created the user can proceed to login to the Smissvape.com Login Portal and access their order history. Creating an account with Smissvape.com also gives the user access to view their submitted product reviews, wish list, tags, applications, newsletter subscriptions, and downloadable products.
How We Use Your Information
Our store uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various store services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.
Updating Account Information
To update account information, please contact us at [email protected] Please send us an email with your old and new information.