Smiss Vape

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Privacy Policy

Privacy & Security
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. All customer information is secured, and the website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
Ordering
Once an order is place, we are generally unable to change or cancel your order. The order is automatically processed as soon as you press "Place Order." You may contact us if you wish to make a change. However, due to the above, we cannot guarantee your order will be changed. If you need to change/exchange or return an item that you ordered in error, please return it to us as soon as you receive it. If you want to add an item to a recently placed order, please place a new order. For wholesale and distributor inquiries, please email info@smissvape.com
Payment & Pricing
Payment: Smissvape.com accepts Discover, Visa, PayPal, and MasterCard payments. Pricing: Except where noted otherwise, the prices displayed for smissvape.com products represent the full retail price listed on the product itself. We cannot confirm the full price of any item until you complete the online order form as this will resolve the issues of relevant taxes and shipping and handling as and where applicable. Be aware that your credit card is not billed until after your order has entered the shipping process.
Viewing Orders
Orders can be viewed by creating an account with SmissVape.com. Create an account by clicking My Account and proceed to click Create an Account. Once an account has been created the user can proceed to login to the Smissvape.com Login Portal and access their order history. Creating an account with Smissvape.com also gives the user access to view their submitted product reviews, wish list, tags, applications, newsletter subscriptions, and downloadable products.
How We Use Your Information
Our store uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various store services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.
Updating Account Information
To update account information, please contact us at info@smissvape.com. Please send us an email with your old and new information.